COVID-19 Resources

Employee Resources during COVID-19 Outbreak

  1. TeleHealth services – Offered through Department of Management Services for State of Florida covered employers and covered members in the HMO and PPO plans. Effective immediately, members of the State Group Insurance Health Plans (Standard and High Deductible HMO Plans and the PPO Plan) may use telehealth to access covered health care services from in-network or contracted health care practitioners acting within the scope of their licenses and Florida law. Telehealth services, related to the diagnosis and treatment of the COVID-19 virus or any other preventive care service, will be covered the same as a visit to a participating provider in his or her physical office location.  MA20-001 provides the details. Contact your healthcare provider to confirm participation or reach out to your Health Program Carrier (AvMed, Florida Blue, Aetna) on the MyBenefits website.
  2. USF Federal Credit Union – Special Loans and Financial assistance available.  Information on assistance from USFFCU can be found on their website at They are offering Skip-a-Pay, Hardship Loans and other services for USFFCU members.
  3. NEW Coronavirus Aid, Relief, and Economic Security (CARES) Act – Employees currently enrolled in the USF Voluntary 403(b) Savings Plan should reach out to Fidelity or TIAA for information on Loans and Hardship Withdrawals available to them within the Plan. Read an article related to the CARES Act here.
  4. Employee Assistance Program (EAP) – Magellan Health Services has expanded their services to offer TeleHealth services to participants.  More information on this is posted to the DHR EAP webpage